Política de envío

Last updated: October 2025

Thank you for choosing EymaBloom. Each kokedama and handmade piece is carefully crafted to order. Please review our shipping terms below.

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Processing Time

All orders are handmade and prepared within 3–4business days before shipping.
Custom or large orders may take a few extra days to complete.

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Shipping Options

We currently offer:

• Local delivery (Houston, TX area — when available)

• Local pick-up (by appointment only)

• Standard U.S. shipping through USPS

Shipping costs are calculated automatically at checkout based on package weight and destination.

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Delivery Time

Estimated delivery times after your order has been shipped:

• Local delivery: 1–2 business days

• U.S. shipping: 3–4business days

Delivery times may vary depending on the carrier, holidays, or weather conditions.

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Order Tracking

You will receive an email with a tracking number once your order has been shipped (if applicable).

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Damaged or Lost Packages

If your package arrives damaged, please contact us within 48 hours of delivery at eysaramos7789@gmail.com and include photos of the item and packaging.
EymaBloom is not responsible for carrier delays or lost packages, but we’ll do our best to assist you.

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Local Pick-Up

For local pick-up orders, you’ll receive a message to arrange a convenient date and time.
Please show your order confirmation when picking up your item.

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Contact Us

For any shipping questions or issues, please contact us:
📧 eysa7789@gmail.com
📱 WhatsApp: +1 (346)345 7106